Never before has it been easier to build your own business based on trade than it is now when Internet access is commonplace. Creating an online store is often a matter of a few productive days, and the right choice of products can result in hundreds of packages to be sent to new buyers. However, this is not the only factor that complicates the delivery process. With such a large number of stores, a fierce competition is born, the stake of which is to retain the customer for longer. And about that, even small details can decide.
Changing the status of an order to "in delivery" turns the clock in the mind of every buyer. The 21st century kills our patience and makes us used to live in an instant mode. We have a hard time waiting, we want everything here and now. No wonder then that the wait for a package with a freshly ordered smartphone or a new game is endless. How impatient are we? Research shows that as many as 30% of customers are willing to pay extra for an order only to receive their parcel a few hours earlier.
The result of this rush is the intensive development of the global "last mile" market. According to the report "Global Opportunity Analysis and Industry Forecast, 2021-2026", its projected figure for 2026 is $ 66 billion. This is almost a twofold increase compared to 2020 (39 billion dollars). The projected growth rate over the period 2021-2026 is 9%.
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